Return & Refund Policy

Print-on-Demand Merch – Return & Refund Policy

All Easyriders apparel and merch are printed on demand just for you when you place an order. Because each item is made-to-order, we do not keep stock on hand and can’t simply put items back on the shelf.

To keep things clear and fair, here’s how our policy works.

1. No Returns or Exchanges for Wrong Size or Change of Mind

Please double-check the size charts and product details before ordering.

We do not accept returns or exchanges for:

• Ordering the wrong size
• Change of mind / no longer wanting the product
• Disliking the fit, color, or style once received (if it matches the order)

Because each item is produced specifically for your order, we’re not able to resell returned items.

2. Defective, Misprinted, or Damaged Items

If there’s an issue with the print or product quality, we’ve got you.

We will replace or refund your item if:

• The item is misprinted (wrong design, off-center, incorrect color printing, etc.).
• The item is defective or damaged on arrival
• The wrong item, size, or variant was sent compared to what you ordered

In these cases, we’ll cover the cost of the replacement or refund.

3. Lost in Transit

If your package is lost in transit:

• Please submit a return request via our Return Request Form by CLICKING HERE, including your order number and any tracking details.
• After we verify the loss with our fulfillment and shipping partners, we will replace the order at no cost to you or issue a refund.

4. How to Report a Problem

If you receive a defective, damaged, or incorrect item:

1. Go to our Return Request Form on the website by CLICKING HERE.
2. Provide:
3. Your order number
4. Your contact details
5. A brief description of the issue
6. Clear photos of:
7. The item and the problem area
8. The packing slip and/or shipping label (if applicable)
9. Submit the form within 30 days of the delivery date (or the expected delivery date for lost packages).

Once we review your request, we’ll let you know if your item qualifies for a replacement or refund and what the next steps are.

5. Refunds

If a refund is approved:

• Refunds are issued to the original payment method used at checkout.
• Depending on your bank or payment provider, it may take a few business days for the refund to appear in your account.

6. Non-Returnable Items

Because our products are printed on demand, the following are non-returnable and non-exchangeable, except where required by law:

• Correctly printed and delivered items
• Items requested for return due to wrong size, fit preference, or change of mind
• Requests submitted outside the stated time window

7. Scope of This Policy

This policy applies to all Easyriders print-on-demand merch currently sold in our online store.